Service Contract

Duration: 2 days

Start Time: 8:30AM* – Finish 4:30PM*

*Time Zone: Australian Eastern Standard Time (AEST) – Queensland

This interactive workshop is designed to equip Superintendent’s, their Representatives and Main Contractor’s Representatives or subcontract Superintendents with the necessary skills to administer construction and services contracts with improved understanding and confidence, more effectively and openly, for the benefit of both parties, and with minimal conflict.

The Superintendent (Background)

• Introduction to contracts
• Parties to the contract
• Superintendent’s position
• Typical contract organisation chart
• Superintendent’s authority

Potential Problems

• Superintendent’s conflict
• Principal-caused problems
• Contractor-caused problems
• Superintendent-caused problems

Requirements of a Superintendent

• Principal’s requirements
• Contractor’s requirements
• Superintendent’s role (basic requirements)

Management and People Skills (1)

• Basic communication skills
• Listening and understanding
• Listening behaviours

Contractual Skills

• Standard-form contracts
• Roles and obligations
• Contractual issues

Legal Skills

• Legal issues
• Case study
• Superintendent’s liability

Management and People Skills (2)

• Conveying information

Commercial Skills (1)

• Background
• Cost and time issues

Management & People Skills (3)

• Conflict Resolution Skills

Commercial Skills (2)

• Commercial conditions
• Contract documentation and records

Following Due Process

• Background
• General guidance

Tips and Traps

Duration: 2 days

Start Time: Registration from 8.15AM*. Commence 8.30AM*. Finish 4.30PM*

*Time Zone: Australian Eastern Standard Time (Brisbane)

This interactive workshop is designed to equip Superintendent’s, their Representatives and Main Contractor’s Representatives or subcontract Superintendents with the necessary skills to administer construction and services contracts with improved understanding and confidence, more effectively and openly, for the benefit of both parties, and with minimal conflict.

The Superintendent (Background)

• Introduction to contracts
• Parties to the contract
• Superintendent’s position
• Typical contract organisation chart
• Superintendent’s authority

Potential Problems

• Superintendent’s conflict
• Principal-caused problems
• Contractor-caused problems
• Superintendent-caused problems

Requirements of a Superintendent

• Principal’s requirements
• Contractor’s requirements
• Superintendent’s role (basic requirements)

Management and People Skills (1)

• Basic communication skills
• Listening and understanding
• Listening behaviours

Contractual Skills

• Standard-form contracts
• Roles and obligations
• Contractual issues

Legal Skills

• Legal issues
• Case study
• Superintendent’s liability

Management and People Skills (2)

• Conveying information

Commercial Skills (1)

• Background
• Cost and time issues

Management & People Skills (3)

• Conflict Resolution Skills

Commercial Skills (2)

• Commercial conditions
• Contract documentation and records

Following Due Process

• Background
• General guidance

Tips and Traps