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- Tuesday, October 5, 2021 - Wednesday, October 6, 2021
8:30 am - 4:30 pm
Duration: 2 days
Registration from 8.15AM*. Commence 8.30AM*. Finish 4.30PM*.
*Time Zone: Australian Eastern Standard Time (AEST) – Queensland
This course is designed to support the development of contract administration skills and knowledge of Contract Supervisors and Inspectors. Along with the more familiar subjects related to contract administration, the course also addresses some important people skills that Supervisors and Inspectors need in their day to day activities, including human relations, communication, conflict resolution and dispute management.
Introduction to Contracting
- Outsourcing
- Contracting Process
- Documenting the contract
- Tendering process
- Codes of practice and probity
Contracts Basics
- What is a contract?
- Basic contract law
- Contract administration model
- Types of contracts
Roles and Responsibilities
- Principal
- Contractor
- Subcontractor
- Superintendent
- Superintendent’s Representative
- Supervisor and Inspector
Contract Documents
- Contract documents
- List of documents
Contract Administration
- Programming
- Documentation
- Records
- Site meetings and minutes
- Directions
- Variations, delay and disruption
- Extensions of time
- Surveillance
- Progress measurement and payment
- Practical completion
- Site clean up
- Defects liability period
Human Relations
- Motivation
- Morale
- Attitudes and behaviour
- Discipline
- Teamwork
Communication
- Basic communication skills
- Listening and understanding
- Conveying information
Conflict Resolution & Disputes
- Conflict resolution
- Dispute management and avoidance
- Dispute resolution
Tips for Supervisors and Inspectors
